Psychosocial risk assessment
Understand where psychosocial risks are present, how they are experienced across your workforce, and what practical action is required to reduce risk.
Centre for Corporate Health (CFCH) delivers tailored psychosocial risk assessments and reviews that combine organisational data, meaningful worker consultation, workplace mental health expertise and practical risk management principles.
Our approach helps organisations move beyond identifying hazards and towards proportionate, practical and reviewable action, that ensures they are meeting their duty of care.
When does your organisation need a psychosocial risk assessment?
Workforce data is showing risk is present
Employee feedback, workplace injuries, claims, absenteeism, turnover, grievances or EAP themes indicate risks are playing out and require deeper assessment.
A team or workforce group is under sustained pressure
High workload, low job control, emotional demands, aggression, trauma exposure, or other operational pressures.
Significant organisational change is planned
Restructuring, new technology, changes to roles, workforce reductions or operating model changes, can introduce or intensify psychosocial risks.
Current controls are unclear or inconsistent
Policies, training and support services may exist, but there may be limited visibility over whether they are addressing the source of risk.
Psychosocial risk is arising within workplace processes
Risk often emerges through performance management, investigations, complaints, return to work, change or other complex people processes.
Stronger governance assurance is required
Executives, boards, risk committees or regulators, require clearer evidence of hazards, controls, ownership and effectiveness.
An assessment taken proactively, before significant harm, workforce disruption or regulatory concern occurs, is an opportunity to identify emerging risks early, strengthen controls and protect both your people and your organisation.
What does a psychosocial risk assessment examine?
Psychosocial risks can arise from the work itself or systems and processes workers interact with. A psychosocial risk assessment identifies the hazards present, assesses their likelihood and potential impact, considers whether multiple hazards are combining or accumulating, and reviews the controls already in place. It also evaluates whether those controls are effective and whether stronger, higher-order controls could be implemented to address risk at its source.
Risks in the work
How roles, tasks and operating conditions may be creating or increasing psychosocial risk.
- Workload and work pace
- Role clarity and job control
- Emotional demands
- Staffing and resourcing
- Rostering and recovery time
- Exposure to aggression or trauma
Risks in the system
How psychosocial risk can intersect with necessary workplace people processes.
- Performance management
- Complaints and workplace investigations
- Organisational change
- Restructure and redundancy
- Conflict resolution
- Return to work
The CFCH Risk to Action Framework
1. Discover
Understand what is already known. We review data, policies, processes, known risks and current controls to identify evidence, gaps and priorities.
2. Diagnose
Identify hazards and assess risk in context. We bring evidence and worker consultation together to understand the nature, level and pattern of risk.
3. Design
Develop practical and proportionate controls that respond to your real risks and operational environment.
4. Deliver
Turn recommendations into operational action through planning, framework development, capability uplift, embeded supports, tools and integration with your systems.
5. Demonstrate
Review implementation and control effectiveness to understand what's working and where refinement is needed. Documentation to show proof of proactive risk management.
Modular psychosocial risk assessment options
Organisation-wide risk review
Comprehensive review of hazards, exposure, controls and risk management practices across the workforce.
Targeted risk assessment
Focused assessment of a specific hazard, team, role, site, process or workforce group.
Governance and assurance review
Review how psychosocial risks are governed, owned, implemented and monitored.
Full risk to action partnership
End-to-end support from discovery and assessment through to control design, capability uplift, implementation and evaluation.
