Guides & Resources

Bringing together evidence and best-practice approaches to guide you through complex workplace matters

Stay in the loop with the latest employee wellbeing strategies that are shaping the future of work.

Our Guides

Research Guide:

Harmful Behaviours

If exposure to harmful interpersonal behaviours at work is left as an unprotected hazard, it can cause physical and psychological harm to the person they are directed at and anyone witnessing the behaviour.

Discover practical strategies to identify, control, reduce and mitigate psychosocial risks from harmful workplace behaviours.

Research Guide:

Job Demands

Job demands are one of the most common sources of poor psychological health and safety in the workplace.

To manage work demands, workplaces need to ensure the balance between demands and the ability for employees to cope, while providing adequate resources, social supports from colleagues and supervisors, and job control as appropriate. 

Research Guide:

Violent or traumatic events or material

Exposure to violent or traumatic events or material at work can be a major source of stress for employees and result in adverse effects on employees’ wellbeing

Employers in Australia are legally required to provide and maintain a safe working environment without risks to employees’ health. This includes taking steps to prevent and respond to risks related to work-related exposure to violent or traumatic events or material.

Woman sitting at laptop staring into distance with chin resting on fist.

Our Whitepapers

Vicarious Trauma in the Workplace

Empowering workplaces to prevent and protect employees from vicarious trauma risk.

Download our ‘Vicarious Trauma in the Workplace‘ whitepaper to discover how your workplace can mitigate vicarious trauma as a psychosocial risk, and minimise its impact on the wellbeing of your people.

Smiling man talking to woman while sitting

Nurture. Empower. Thrive

Nine in 10 employees say it’s important to work in a mentally healthy environment. But Only one in two thinks their current workplace is hitting the mark.

Download our ‘Nurture. Empower. Thrive.‘ whitepaper now and start your journey to a healthier, happier workplace.

Past Events

Inappropriate Customer Behaviour (ICB): A best practice psychosocial risk management framework

Exposure to inappropriate customer behaviours at work is prevalent, contributing to psychosocial risks. Sadly, exposure to aggressive, uncivil, or abusive customers in the workplace can be a regular occurrence for frontline workers. The cumulative nature of these encounters can pose significant risks to employee wellbeing. 

So, how do organisations and leaders best protect their teams from the psychosocial risks of ICB? And what key strategies should organisations be considering?

From Awareness to Action: Mitigating the Psychosocial Risks of Harmful Workplace Behaviours

If exposure to harmful interpersonal behaviours at work is left as an unprotected hazard, it can cause physical and psychological harm to the person they are directed at and anyone witnessing the behaviour. Harmful behaviours at work can include violence and aggression, harassment, conflict or poor workplace relationships and interactions and bullying.

Policies informing appropriate conduct at work, don’t automatically equate to behaviour. So how do organisations and leaders best protect their teams from harmful behaviours at work?

The Practical Application of Addressing Psychosocial Risks

With new WHS Act reforms, new codes of practice and new legal precedence, employers now have a more explicit duty of care to the psychosocial wellbeing of their people. In this session, we offer practical tips for operationalising a framework that cuts across psychosocial risks and considers the entire wellbeing continuum, ensuring you can establish protective factors in even the most challenging workplace cultures and environments.

Vicarious Trauma - A silent hazard on the rise

Vicarious trauma in the workplace is a silent hazard, and it’s on the increase. We are now seeing workers being constantly exposed to other people’s stress and anxiety, grief, loss, and trauma. This is why we have been working with clients to implement strategies for protecting employees against vicarious trauma, and is the topic of our panel discussion today.

Family flexible workplaces

A sustainable way of managing both work and family demands is only created when workplaces embed a family flexible framework that allows their people to not just survive, but thrive. And if anything has come out of the covid-19 pandemic, it’s that when employees are given the tools and the flexibility to manage their family commitments, they become a more engaged, loyal and productive workforce as a

Respectful behaviours in the 2021 workplace

Workplaces across Australia are holding a mirror up to their policies, practices, and cultures in relation to recent news stories pertaining to sexual harassment claims in the workplace. For organisations to create a truly psychologically safe and respectful workplace, systemic issues need to be addressed from an organisational, team, and individual level across prevention, intervention, and recovery.

2020 - What did we learn?

As the shadow pandemic of poor mental health arose in 2020, the Centre for Corporate Health and Resilia immediately adapted services to address the unique stressors that rippled out from a world in crisis. In this complimentary webinar, hear from our experts on key findings from our latest white paper, Psychosocial Safety – 2020 a Year in Review. Gain insights into the unique stressors that our consultants supported their clients through and a framework for managing employee wellbeing in 2021 based on what we learned.