Safety-Net Support Services

Timely support for your people ensuring no one is left to navigate crisis on their own

We work with our clients to establish their safety-net of support that considers the entire wellbeing continuum and the life challenges their people may be experiencing. These services extend beyond our core EAP services, ensuring there is reach for all employees, leaders, and HR/ WHS professionals to access.

Critical Incident Support

Following best-practice trauma guidelines to aid individuals and teams in managing reactions to traumatic workplace events

The Critical Incident Support service has been designed following best-practice trauma guidelines to aid individuals and teams in managing the typical physical and emotional reactions that can lead to distress.

At-Risk Response

Immediate support for employees who are at risk of suicide or non-suicidal self-injury

Immediate support for employees who are at risk of suicide or non-suicidal self-injury is an essential part of an organisation’s safety-net of support. Our psychologists provide best-practice crisis support ensuring accurate assessment of risk, coaching for HR and leaders on their role in keeping employees safe, safety planning for the individual and connection with relevant mental health crisis support services.

By working with CFCH everyone involved can feel confident that best-practice and current risk responses are being enacted.

Family and Domestic Violence Support

Keeping your people safe with immediate support for those at risk of family and domestic violence

Our consultant psychologists have been trained to provide prompt assistance to those experiencing violence through safety planning and trauma-informed counselling, as well as offer support to the workplace by developing workplace safety plans and coaching leaders on how to support their employees, all under our best-practice FDV Intervention Framework.

Onsite Support for Workplace Matters

Supporting your people to process news about a workplace matter that may be distressing

When challenging workplace matters arise, it is essential to have the appropriate psychological support to manage the emotional reactions that may occur. This support service is particularly beneficial when an employee may be advised of redundancy, a complaint, termination of employment, or if they are being interviewed as part of an investigation process.

Coaching for excellence

Supporting your people to process news about a workplace matter that may be distressing

Client Quote

I’ve just always got such confidence in anybody that I refer to the CFCH, that I know they are going to be properly supported, they’re going to be well looked after, they’re going to feel safe, and it’s going to assist them in whatever probably that they are dealing with.

Deborah Stonley

Director of People & Culture | Maddocks

We work with CFCH across the whole wellbeing continuum, any area where staff require psychological support across the spectrum, CFCH are embedded in that process with us. It’s a real partnership. CFCH are the most effective provider in this space that I’ve worked with to date.

Geraldine King

Workplace Health, Safety & Wellbeing Manager | Citigroup Australia

CFCH has a great reputation in the legal industry for knowing the nuances and being experts for issues we face. And in addition to that, the quality of the service you get is always excellent so there is no issue with recommending them to anyone who is in need.

Nick Grant

Director of Human Resources | K&L Gates

We see CFCH as an extension of our team. We reach out to them for their expertise and guidance on various mental health issues that we come across in our workplace. Any challenge that we have put forward to them has been very gracefully accepted, and they’ve come to the party to deliver.

Alice Klontzaris

Executive Manager Wellbeing | Commonwealth Bank